They'll never learn.
The Nokia N97 is out. And what a disappointment this is. Still great hardware features. Still the same mediocre system software, the poor usability that comes 'for free' with Symbian, and average industrial design [from the moment a phone is that bulky, it's bad --- it doesn't matter how many Mpixels its camera has or what the resolution of its display is]. I find the idea of a resistive touchscreen dated and wrong, although I understand why Nokia might have chosen it over the capacitive kind that everyone else is currently using, given the subpar feel that its software has as a touch interface and the possibility for the need of a stylus. I'm really surprised however: given the success of the iPhone, the huge challenge that Android is going to pose to low and mid-level phone manufacturers (especially given how customisable it is) in the near future and the dwindling profits, mind and marketshare, why on earth isn't Nokia caring more about the user experience?